with Sanna Jackson

Bibliophile and SharePoint veteran, Sanna Jackson never stops learning…

So, tell us a bit about your role and area of expertise?

I’ve been working with Microsoft tech for over 20 years. In 2005, I started working with SharePoint and that pretty much pulled me in deep. I found myself learning software development and server management.

While I never became a developer, I’m glad I have a good understanding of that side of things too as it helps my work as a SharePoint / Microsoft365 all-round guy. Currently I plan, architect and execute all sorts of SharePoint Online based solutions for customers – with intranets and document management solutions being the stars of the show.

What’s the most significant project you’re working on at the moment?

The document management solution – or rather, set of solutions – I’m architecting for a global customer. A couple of years ago, they decided to go SPO with all document management, which means building solutions for a myriad different use cases in all their territories and divisions. This could be anything from network drives to complex M-Files and everything in between. It’s a lot of puzzles to work out, and I love it.

That’s great. When you’re not solving these puzzles, we hear you love to read. So, what’s the best book ever written?

You’re asking a bibliophile to pick one? Just one? Fine, I guess. I’ll give you The Hitchhiker’s Guide to the Galaxy. It’s witty, silly, deep, crazy, philosophical, and more. “I may not have gone where I intended to go, but I think I have ended up where I needed to be.” My life motto.

Wise words indeed. OK, this year, we want to increase knowledge sharing within our Neighborhood. What can you teach people?

Tech wise, I can teach you about SharePoint, Microsoft365, and their possibilities in information management. They’re more than just documents and intranets. They have a bunch of features people rarely find on their own.

However, the most important thing I’d like people to learn is not to fear not knowing everything – and even to be able to laugh at themselves if they stumble. It’s OK to make mistakes. Errare humanum est, and we are all humans after all.

How can your neighbors get in touch with you?

Emails get lost in crowded inboxes, so Teams is best. Just please don’t call me without making an appointment first. Despite my rather public role, I’m an introvert and prefer written communications!