Privacy Policy
The Digital Neighborhood B.V. (hereafter The Digital Neighborhood) values your privacy and handles registered personal data with care. Personal data is any data that tells us something about a person or that we can associate with a person, such as e-mail addresses and names. We do not sell e-mail addresses and other data to third parties. Any registration on The Digital Neighborhood website is intended to provide services, communicate, or to answer your questions. The Digital Neighborhood will only use this personal data for the purposes described in our privacy and cookie policy.
When does this privacy policy apply?
This privacy policy applies to all personal data either collected by The Digital Neighborhood on behalf of our customers or which is necessary for providing services to our customers.
How do we use personal data?
You share certain data with us when using our services and websites. We collect and process this data, which can sometimes include personal data, solely for the purpose you have specified. You can click here to see the kinds of personal data we collect.
Who is responsible for your personal data?
The Digital Neighborhood is responsible for the processing of your personal data in the context of the services that The Digital Neighborhood provides.
Why, and for what purpose, do we use your personal data?
Personal data may only be processed for specific, explicit, and legitimate purposes. The Digital Neighborhood processes your personal data for the following purposes:
Personal data
PII*)
E-mail
Company contact details**)
Account numbers
Job position
Purpose
- For conducting business operations. This can refer to things we process such as personal data for internal management, finances, accounting, and archiving.
- For administrative purposes. When you purchase one of our services, we process your data for administrative purposes, such as keeping the project administration and sending invoices.
Personal data
E-mailadres
Purpose
- For communication When you contact us via e-mail, chat, or by using our online contact form, we use your personal data to answer your question. Examples of this type of data use are the online MOT test (APK in the Netherlands) or Data Management Maturity Scan.
- For contractual relationships We process your personal data in order to carry out our contractual rights and obligations as efficiently as possible. Examples of this include registration for training, purchasing licences, and activities related to recruitment and selection.
Personal data
Company name
Purpose
- For sending newsletters, reports or publications when consent has been given. Where applicable, we use the information stored in our customer database to send you these.
- For customer surveys In order to improve our service, we ask you to take a short survey if you have purchased one of our services.
Personal data
Purpose
Personal data
Date of birth
Purpose
Personal data
Purpose
*) PII – personally identifiable information – refers to any data related to an identifiable person. This can include name and surname, address, city, and phone number.
**) Company contact details include company name, company phone number, and company e-mail.
How long do we keep your data?
The Digital Neighborhood does not keep your data longer than strictly necessary. Your data will be kept for a maximum of six months if you have taken the online MOT test or answered our scan for data-driven working questionnaire Should we want to hold on to your data for longer for any reason – be it yours or ours – consent will be requested in advance. If you have any questions about this, please contact info@thedigitalneighborhood.com.
What are the grounds for processing personal data?
The Digital Neighborhood processes your personal data, for the abovementioned purposes, based on the following principles:
When needing to carry out a contract with you
The Digital Neighborhood processes personal data if needed to carry out a contract between The Digital Neighborhood and other parties. The processing of personal data is part of the terms and conditions accepted by the other party. Without this processing it is not possible to fulfil the terms of the contract.
Based on a legal obligation
We are legally obliged to process your personal data in order to comply with tax law and other legal obligations.
Based on a legitimate interest
- In the interest of The Digital Neighborhood processing your personal data;
- In the interest of improving the effectiveness of our services;
- In the interest of The Digital Neighborhood’s ability to properly perform our services and answer your questions;
- In the interest of The Digital Neighborhood maintaining a lasting relationship and offering you our products and services
Your consent
Sometimes we use your consent to process personal data. Consent must be freely given, informed, and specific to the purpose for which the data is being processed. You approve this processing by means of an active and unambiguous action, such as ticking a check box. You always have the right to withdraw your consent via the contact details below this policy.
Do we process unique/sensitive personal data?
The Digital Neighborhood has no intention of collecting sensitive personal data, such as information about political views, race, religious belief, health, criminal data, or other matters.
Do we share your personal data with other parties?
We treat your personal data confidentially. In some cases, we may provide the personal data that we collect to third parties for the abovementioned purposes. These include The Digital Neighborhood B.V., Google Analytics, and Online Success. Together with organizations that process your data on our behalf, and per our instructions, we sign a data processor agreement to ensure that your data is protected at a uniform level of security and confidentiality. The Digital Neighborhood continues to be responsible for processing your data. In addition, The Digital Neighborhood provides your personal data to other third parties but only with your explicit consent (for more information please see the cookie policy). We also will not provide your data to third parties unless legally obliged (for example, if the police suspect criminal activity).
We will take measures to ensure your personal data is adequately protected if it has been transferred to a controller– outside the European Economic Area (EEA) – that does not offer a matching level of protection. This includes entering into contractual EU Model Clauses with the controller.
How do we protect your personal data?
We take appropriate security measures to minimize misuse of, and unauthorized access to, your personal data. This is how we ensure that only the persons necessary have access to your data, that access to the data is protected, and that our security measures are regularly checked.
Is it possible to view, edit, or delete my data?
You have the right to view, edit, delete, limit processing, object to processing, and you have the right to data portability. These rights are known as the rights of the data subject. In order to prevent misuse, we might ask you to identify yourself. If you wish to exercise your rights based on the abovementioned GDPR regulations, you can submit a request to info@thedigitalneighborhood.com. At The Digital Neighborhood, we do our best to respond as soon as possible. You will receive a response to your submission within six weeks.
How can I reach you?
If you have any questions, complaints, or requests about how we process your personal data that are not answered by our privacy and cookie policy, or if you have general comments, complaints, or requests, you can contact us at info@thedigitalneighborhood.com.
In case we cannot resolve your issue, you have the right to file a complaint with our privacy supervisor, the Dutch Data Protection Authority (DPA). Get in touch with the Dutch Data Protection Authority (DPA).
When was this privacy policy updated?
This privacy policy was last updated on 2.07.2021.